Delta Airlines says that effective January 11, the company will no longer accept bookings for ‘emotional support animals.
Delta Airlines is thus aligning itself with a recent rule issued by the United States Department of Transportation (DOT), which states that ‘carriers are no longer required to recognize emotional support animals as service animals’.
From now on only dogs specially trained to help a disabled person will be considered as service animals
‘Delta’s updated policy follows an almost 85% increase in animal incidents since 2016, including urination, defecation and biting,’ said David Garrison – senior vice president in charge of business safety and security.
‘Our top priority is the health, safety and comfort of Delta customers and our staff. We are confident that this policy change will improve the overall travel experience for all, ‘he concluded.