Sun Country on Tuesday canceled 7 return flights from Minnesota. This was due to a failure of the third-party software used by the airline. The airline said it believed this would solve the problem. However, the airline later found out that there were other issues with the software.
A temporary fix means the business will take some time to make sure everything is running smoothly. So far, people who have tried to catch a plane on Tuesday have said they have had difficulty reaching customer service. Some people said they were unsure if they would get a refund or another flight.
The airline has suspended flights due to a technical problem. Passengers cannot contact the airline because they have been disconnected by the service provider. Customers are therefore forced to wait until the next day to find out if there will be alternative flights available.