Hawaiian Airlines customer service available 7 days a week to answer your questions

Do you want to know the position of your seat? Do you know if you can connect to the Internet on board your flight? Do you have the chance to board a jumbo jet for your trip and want to know all the services offered on board? Or are you traveling with your baby and want to know if the crew will offer you specific equipment for your baby? Do you have questions about meals on board? Do you have health problems and want to know if you can take your oxygen cylinder, needles or syringes on board?

In short, a multitude of questions that deserve answers without further delay, the Hawaiian Company’s customer service agents are there to facilitate your trip. You can get assistance by phone, mail or email.

Get help by phone

In order to contact Hawaiian Airlines customer service, there are several options available to you. First, you can dial 1.800.3675.320 to make a reservation, get a live schedule, or ask any question.

If you are calling from abroad, other phone numbers are also available:

– Asia

Country/Region

Hours of Operation Phone Number
China Mon – Fri 9:00AM – 5:00PM (CST)

(10) 6502-6766

Hong Kong

Mon – Fri Mon – Fri 9:00AM – 1:00PM & 2:00PM – 5:30PM (HKT) (852) 2728-6329
Indonesia Mon – Fri 8:30AM – 5:30PM (WIB)

(21) 3483-1707

Japan

Mon – Fri 9:15AM – 5:30PM (JST) 0570-018-011
Korea Mon – Fri 9:00AM – 6:00PM (KST)

(02) 775-5552

Malaysia

Mon – Fri 9:00AM – 6:00PM (MYT)
Sat 9:00AM – 1:00PM (MYT)
(03) 2143-1533
Philippines Mon – Fri 9:00AM – 6:00PM (PHT)

(02) 8518 5933

Singapore

Mon – Fri 9:00AM – 6:00PM (SGT) +65 6223-8377

Thailand

Mon – Fri 8:30AM – 5:00PM (ICT)

(02) 163-4315

 

South Pacific

Country Hours of Operation Phone Number
American Samoa Mon – Fri 8:00AM – 4:00PM (SST) (684) 699-1875
Australia 24 hours, 7 days a week Toll Free: 1800 955 912
New Zealand 24 hours, 7 days a week 0800 449 415
Tahiti Mon – Fri 8:00AM – 12:00PM / 1:00PM – 4:00PM (TAHT) (689) 40-866-000
Hawaiian Airlines Vacations 24 hours, 7 days a week or Purchase Online Australia: +61 286078904
New Zealand: +64 98875333
All other locations: 1-312-596-5795 (regular tolls apply)

1.844.762.0089 (US & Canada only) All other locations 1.3122.797.761

These numbers will allow you to speak to an advisor every day of the week from 8:00 a.m. until 8:00 p.m. If your request concerns a complaint, whether for a deposit or a follow-up, please use the dedicated number, 1877.4264.537 or 1866.3896.654 to report or loss or damage to baggage.

If you wish to travel in a group, for a professional seminar in particular, know that dedicated teams are available; you will first need to complete an online quote request. If you have already tried these methods or need to obtain a trace with legal value, an acknowledgment of receipt from La Poste for example, note that the after-sales service address is: 3375 Koapaka Street, G-350 Honolulu, HI 96819. A fax number is also available at 808.8353.690.

Can’t leave and want a refund for your Hawaiian Airlines plane ticket? You will be able to complete your reimbursement request by telephone or in writing at its offices and agencies.

Hawaiian Airlines is a company present on social networks

So try your luck by contacting them on Facebook, Twitter, Linkedin, Instagram or Messenger. You will also be able to benefit from many options to join the French airline. In the event that your baggage has been misplaced, please follow the steps of the company form provided in its agencies, or in its counters at the airport.

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