Different options for reaching Southwest Airlines customer service
Southwest Airlines is one of the largest low-cost carriers in the United States. The low cost airline offers its travelers several means of contact to contact its customer service.
Information on the airline such as plane tickets, the fleet and services offered on board are available on its website, which is also a means of contacting its customer relations department.
Southwest Airlines is one of the largest low-cost carriers in the United States. Information on the airline such as plane tickets, the fleet and services offered on board are available on its website, which is also a means of contacting its customer relations department.
The site has an email and online form that helps passengers contact the US carrier’s customer service advisors and agents to resolve most disputes and get the right answers to their various questions.
It is possible to contact the customer service of this airline operator online. This option is generally used by travelers who wish to add digital documents to their request.
It is possible to use the electronic form to apply with a complaint, a comment or other subjects or contact the call center, reachable permanently at 1.8004.359.792.
The Southwest Airlines customer service line is available 24 hours a day, at the cost of a non-premium call. For any request related to the registration of your ticket, contact the same telephone number.
If you wish to plan a stay for a group of ten people or organize a business trip for more than ten people, traveling together, on the same dates and on the same Southwest flights, you can benefit from a preferential rate.
Southwest Airlines has set up a service dedicated to group travel, in order to better follow your file and assist you in organizing this trip. You can request a quote online from the service dedicated to groups.
Contact Rapid Rewards Customer Service
Depending on your location, you may contact Rapid Rewards customer service, Southwest’s loyalty program by phone.
Advisors are available 24/7 to answer your questions. You can also contact Rapid Rewards customer advisors by email by logging into your member area.
To contact Rapid Rewards Customer Service by e-mail, you must first log in to your personal account and then complete the contact form offered to you, in fact the brand does not provide any e-mail address, the only way to contacting them online is to fill out the contact form.
Southwest Airlines Flight Complaint
If you have already made a complaint for which you have received a file number, it is not necessary to complete a new form for the same request.
Contact customer service to request a refund
If you did not purchase your ticket or your option directly from Southwest, such as a travel agency, you will need to send your refund request directly to this agency.
– In the event of missing or damaged baggage
Southwest has set up an online service to process lost luggage more quickly. Any report of lost baggage must now be done by completing the form mentioned above.