Assistance for passengers with reduced mobility, provided by Southwest Airlines

Services for passengers with reduced mobility on the territory of the airport are provided free of charge. However, in order to avoid difficult situations, long waiting times and delays for a flight, it is recommended that passengers file the application form. for the provision of escort service in advance.

For your convenience, the airports served by Southwest have:

– Separate car parks for disabled passenger cars;

– Places for walking guide dogs;

– Ramps at the entrances to terminals A and B;

– Employee call buttons located in terminals A and B;

– Special washrooms;

– A special waiting area for disabled passengers in terminals A and B;

– The entrance to the gallery at the Terminal A boarding gates, equipped with a lifting platform-ramp;

– An interfloor staircase in the sterile area of the terminal A waiting room, equipped with a lifting platform-ramp;

– Wheelchairs to move around the airport (located in the aid station);

– Transport wheelchairs for transport on board the aircraft (located at the aid station).

Book your plane ticket in advance:

– To ensure optimal quality of service, you must indicate your needs when booking your Southwest Airlines flight on special request and at least 48 hours before your departure;

– If you plan to travel with your own wheelchair, it is necessary to inform the customer service of the American company of the weight and dimensions. Also remember to tell officers whether it is a hand-held or electric wheelchair and the type of battery used.

Waiting at the airport and boarding:

An area reserved for passengers with disabilities is provided to wait for boarding the aircraft.

If you are traveling with children, you can use the mother and child room.

If you need medical assistance and specialist advice, please contact the medical center at the airport.

Accompaniment and boarding an aircraft, depending on the state of health of disabled passengers, is carried out by airport employees in an ambulance, in separate transport, if necessary, accompanied by qualified medical personnel.

Carry medicine in the handbag

Each traveler, going on a trip by plane, draws up a list of medicines that may be needed during the trip. These are first aid products, medicines for emergencies and medicines to relieve the manifestations of chronic diseases.

Some passengers need to take strong medication. Therefore, an important condition to ensure that there are no problems with customs services when checking at the airport of departure and arrival is to check the lists of prohibited drugs in advance in the United States Federation and the country of destination, as well as the rules of the Southwest airline for the transport of medicines, they may differ. And if the necessary drugs are on these lists, then you need to know under what conditions and according to what documents the transportation of drugs on the plane is carried out, in what form they can be taken with you both in baggage and in luggage by hand.

Even for a short trip of a few days, a prudent person will always carry with him a small first aid kit containing medicines to eliminate sudden and unforeseen ailments.

Listening to the recommendations of experienced travelers, in your first aid kit you should have: anti-cold and antipyretic drugs; painkillers, including headache medicines; medicines for sudden indigestion and digestion; antiallergic drugs; antiseptics. Hypertensive patients should not forget the tonometer and pressure medication, diabetics, insulin pills or injections, … Those who travel by plane on vacation or on a business trip, collecting medication in a travel first aid kit, must first know which drugs and in what quantities can be carried on an airplane.

In addition to existing rules and regulations, Southwest Airlines imposes its own restrictions on the carriage of medications. Before the trip, you should find out about the baggage rules about which medicines you can take on the plane and which are prohibited for carriage.

When checking your first aid kit for the presence of drugs, which include import/export prohibited substances, special attention should be paid to the following types of drugs: cordial; painkillers; antibiotics; diuretic; sedative; cough suppressant; sleeping tablets.

If, when leaving the country, a passenger needs to be given a strong medicine on a doctor’s prescription, this medicine is subject to mandatory declaration, and the person leaving is obliged to pass customs control along the red corridor.

The passenger must have a medical report from the attending physician containing the following data: names of all potent medications; exact dosage and frequency of administration; start and end dates of treatment.

It will also not be superfluous to have cash receipts on you, as well as a prescription for which the medicine was purchased, if you did not have to hand it over to the pharmacist when buying so that the pharmacy reports the sale of potent drugs.

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