Incorrect password? Unable to identify yourself to your AAdvantage account?

See the password help or, for a detailed explanation of the process, please continue reading. Select Login in the Search for flights box on the AA.com home page. Then select “Forgot Password” on the login page. You will then be asked to submit your first and last name as they appear on your AAdvantage account along with your membership number.

A temporary password will be emailed to you within ten minutes if you have a valid email address registered. This password will be used for your initial login, then you will be prompted to select a permanent password. Remember that passwords are case sensitive (you must respect the letters in upper / lower case). Passwords must also contain a minimum of 6 and a maximum of 12 alphanumeric and / or numeric characters.

For your security, if you do not have a valid email address on file, you will be asked to provide your zip code and country as it appears on your US airline loyalty program account. Depending on your account, you may also need to provide your current mile balance and AAdvantage membership status for further authentication. Once verified you will enter your email address, then you will receive a temporary password to the email address you provided which will allow you to log into your customer account and select a permanent password from your choice.

For your security, if you do not have a valid email address on file, you will be asked to provide your zip code and country as it appears on your AAdvantage account. Depending on your account, you may also need to provide your current miles balance and membership status for further authentication when signing in. Once verified, you will enter your email address. You will then receive a temporary password at the e-mail address you provided which will allow you to connect to AA.com, and identify you to your Subscriber Area.

Forgot your AAdvantage number? What to do to get it back?

First, you need to select Login in the Search for flights box on the AA.com home page. Select Forgotten AAdvantage number on the login page. You will then be asked to submit your first name, last name and email address as they appear on your account. Your membership number will be emailed to you within 5-10 minutes if you have a valid email address on file. You can also sign in with the email address associated with your account. To use this alternate login feature, the email address must be unique and not associated with more than one AAdvantage account.

Remember that passwords are case sensitive, which means you have to check whether the (Shift) button is active or not. Passwords must also contain a minimum of 6 and a maximum of 12 alphanumeric and / or numeric characters. Please remember the case you selected.

Remember your AAdvantage number?

You are allowed to store your membership number as a cookie on your hard drive. Thus, when you access your subscriber area later, you no longer need to enter your number because it will be systematically filled in the required box.

For further assistance, you should contact American Airlines Customer Relations by calling 800-882-8880 (from the US and Canada), 0844 4997300 (from the UK), and 1-918-832 -1384 (from other regions).
To join the Aadvantage loyalty program, you must create an account by visiting the airline’s website. You will be asked to complete an application form. Once submitted, the application can be reviewed and if accepted, one will be automatically registered on the airline’s website. A member’s username and password are given to them when they become a member. It is therefore necessary to create a username and password that will allow him to connect to the benefits site.

Members of the Aadvantage loyalty program will be able to purchase tickets for all flights of participating US airlines for a specific period of time. Members will receive an email from American Airlines with information on scheduled flights. It is important to note that e-mail will not be sent regarding changes to flight schedules or planned specials. An account holder will have the option of booking online using the Aadvantage loyalty card or calling their credit card company’s customer service to arrange travel.

A member’s profile is evaluated periodically. Once the request is approved, the profile will be evaluated based on its current status. Factors such as credit history, purchases made with this program, membership status and account opening frequency will be taken into account during the review process. A successful review will result in an increase of up to 50,000 US airline miles and Aadvantage credit card fees. Additional benefits may also be granted if the member has fulfilled their eligibility conditions.

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