Cancel a flight booked with American Airlines over the internet? It’s possible and easy to do

The conditions for canceling a trip depend on who wishes to cancel it, when American Airlines cancels your trip, you are entitled to a refund of your ticket and possibly compensation. However, when you decide to cancel, you must check the conditions of your plane ticket.

You also have the option of being reimbursed with travel cancellation insurance if the reason for your cancellation is covered by the insurance contract.
It is very important to choose your insurance carefully since the reimbursement amount depends on the cancellation date but the limits vary depending on the insurance chosen.

When you want to cancel your trip but have not purchased flight cancellation insurance, it is very likely that the airline will refuse to reimburse you except in extraordinary circumstances.

You want to cancel your trip but you do not know what are the reasons taken into account to justify your decision? Don't worry, we'll tell you all about the causes of a trip cancellation.

You can give up your reservation and cancel your departure flight online or by calling the customer service of your airline operator.

What are the conditions for canceling a trip?

When you take the initiative to cancel your trip, first of all, you must check the conditions of your plane ticket, this implies the conditions of sale and the conditions of transport offered by the airline or the travel agency. Indeed, some tickets are changeable or refundable while others are not.

Then, if you have taken out cancellation insurance, you must check the grounds covered by the insurer in the event of a flight cancellation.

When you purchase your trip with your credit card, cancellation insurance may be included automatically. Remember to check the guarantees offered because often this type of insurance is less effective than travel insurance offered by specialists.

In the event that you do not have insurance and that your ticket is neither exchangeable nor refundable, you can still obtain the reimbursement of certain air taxes such as the airport tax or the passenger charge. You must then make your request by registered letter with acknowledgment of receipt to the airline or the ticket seller.

Finally, in the event of exceptional and unavoidable circumstances occurring at or in the immediate vicinity of the place of destination, you have the right to cancel your trip and to obtain a full refund of the payments made.

When American Airlines cancels your flight
If your flight is canceled by the American company, for whatever reason, you have the right to a refund of your ticket. Please note, the flight is considered canceled when there is a change of flight number, which is not the case for delays.
Besides reimbursement, get compensation

European flights served by American Airlines are those departing from an EU country or from Iceland, Norway and Switzerland, but also when you return to one of these countries with a European company.

Knowing that the cancellation of European flights is framed by law, special rules apply. The airline must:
- Either offer you a rerouting on another flight to your final destination under similar transport conditions;
- Either refund your ticket within 7 days;
- Or pay you a flat-rate compensation of € 250 for flights of less than 1,500 km, € 400 for intra-Community flights or flights of 1,500 km to 3,500 km and € 600 for other flights over 3,500 km.

How do I get a refund for a non-refundable plane ticket?

If you want to cancel your trip but have not purchased flight cancellation insurance, the airline is most likely refusing to reimburse you.

On the other hand, in the event of exceptional and unavoidable circumstances occurring at or in the immediate vicinity of the place of destination, you have the right to cancel your trip and obtain a full refund of the payments made.

According to the judges, the illness does not constitute a case of force majeure giving rise to extraordinary circumstances.

To request the cancellation of your flight, you must send a registered letter with acknowledgment of receipt to American Airlines specifying the exceptional reasons that require you to cancel your trip and request a refund. In case of refusal, you can appeal to a mediator to settle the dispute amicably.

Flight canceled due to Coronavirus

Faced with the current health crisis (Covid, ...), American Airlines and most airlines are offering either the postponement of your flight with free modification of your departure date, or the reimbursement of your plane ticket.

If you need to cancel a flight, you should first check with American Airlines and see if they offer flight cancellation insurance. If so, you may be covered for a certain amount. You may also want to contact your credit card company and see if they have coverage that can help you with the cancellation.

To cancel a ticket, the passenger must cancel their reservation by contacting the airline in advance. Cancellation requests are usually made at least six hours before flight departure. Please note that no air carrier can offer a refund on cancellations made less than six hours before the flight's scheduled departure. The airline can also cancel a flight if it reaches fewer than the minimum number of passengers required for the flight. Cancellation policies are different for international flights and for train travel.

Canceling an international flight reservation?

For customers traveling overseas, airlines have a non-refundable or non-transferable cancellation policy, which allows passengers to cancel a reservation for a full paid fare without penalty or refund. However, this policy does not apply if the customer travels more than half of the globe. International departures have varying cancellation policies.

If you book an airline ticket purchase, the earliest you can cancel is 24 hours before the actual departure day. The earlier you make your reservation, the better. Airlines want their customers to be ready when they are. For example, if a plane is scheduled to depart from a destination at 4:00 p.m., and you decide to cancel your offer, the airline will honor your request if it is made within the allotted time. If you decide to cancel your ticket anytime before airline ticket sales close, it will cost you $ 10.

On the other hand, some airlines reserve seats for a particular date and time. If you are in transit, American Airlines may ask you to make your offer only on the date and time of departure. Other air carriers do not have such restriction. As long as you're ready to go on a specific date and time, airline policy doesn't matter. However, if you are traveling on a fixed route, for example, if you have to travel to Boston for an urgent business meeting, you should notify the airline at least a week before your day of departure.

Most airlines offer flexibility when it comes to cancellation. They can allow you to cancel your reservation for a full price or a fraction of the price, or even for a few days or weeks. Be sure to check with your account manager if this is the case for the airline you are traveling on. You may be able to cancel your reservation with a full rate in most cases. Again, contact your company to see if you can cancel your ticket with a price reduction instead.

4 Replies to “AA: Reservation cancellation”


    I must cancel the flight you booked in place of the one we had for Oct 31, 2021. We were able to secure a flight Oct 31 with Delta Airlines. You could not reschedule us until November 2, which was not acceptable. I spent quite a lot of time just trying to cancel what you rescheduled, so hopefully this will work. Your website for cancelling not user friendly.

  2. Joanne Nolan

    Due to Covid, I need to cancel reservation. Individual developed serious case of Covid. The locator number is UQTOTA, ticket number 0012192392660

  3. John A Cefalu

    Due to a conflict on my October flight I need to cancel. The locator number is YVYRIK, ticket number 0012182153720.

Leave a Reply

Your email address will not be published. Required fields are marked *